Privacy Policy

Privacy Policy

Last Updated: February 16, 2026

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IVS M&E ("IVS M&E," "we," "us," or "our") is a global venues finding agency specializing in sourcing and recommending venues for corporate events, meetings, and conferences worldwide. We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.ivs-me.com), use our services, contact us, or interact with us in any other way (collectively, the "Services").

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By using our Services, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use our Services.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this policy periodically.

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1. Information We Collect

We collect information to provide, improve, and personalize our venue-finding services for corporate events. The types of information we collect include:

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Personal Information You Provide

• Contact and Account Information: Name, email address, phone number, job title, company name, and mailing address when you inquire about venues, register for our newsletter, submit a venue request form, or contact us.

• Event Details: Information about your corporate events, such as event dates, locations, number of attendees, budget, venue preferences, requirements (e.g., AV equipment, catering), and any other details you share to help us find suitable venues.

• Payment Information: Billing details, such as credit card or bank account information, if you pay for our services (handled securely by third-party processors).

• Communication Data: Content of emails, messages, or calls with us, including feedback or support requests.

• Other: Any other information you voluntarily provide, such as through surveys, job applications, or social media interactions.

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Information Automatically Collected

When you visit our website or use our Services, we automatically collect:

• Technical Data: IP address, browser type and version, operating system, device information, and referring/exit pages.

• Usage Data: Pages viewed, time spent on pages, clickstream data, and interactions with our Services.

• Location Data: Approximate geographic location derived from your IP address (for tailoring venue recommendations).

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Information from Third Parties

• We may receive information from business partners, venue providers, or public sources to verify or enhance data (e.g., company details from LinkedIn or event directories).

• If you log in via social media (e.g., Google or LinkedIn), we may access your profile information with your consent.

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We do not intentionally collect sensitive personal data (e.g., racial or ethnic origin, health information) unless it is directly relevant to your event requirements and you provide it voluntarily.

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2. How We Collect Your Information

• Directly from You: Through website forms, emails, phone calls, or in-person meetings.

• Automatically: Via cookies, web beacons, and similar technologies on our website.

• From Third Parties: Venue partners, marketing platforms, or analytics providers.

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3. How We Use Your Information

We use your information for the following purposes:

• To Provide Our Services: Match you with suitable venues, facilitate venue bookings or introductions, manage event inquiries, and deliver personalized recommendations.

• To Communicate: Respond to your requests, send confirmations, updates on venue options, or newsletters about corporate event trends.

• To Improve and Analyze: Understand usage patterns, enhance our website and services, conduct market research, and perform analytics.

• Marketing: Send promotional materials about our services or partner offers (with your consent where required).

• Legal and Compliance: Comply with applicable laws, respond to legal requests, enforce our terms, and protect our rights.

• Business Operations: For accounting, invoicing, and internal administration.

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4. Legal Bases for Processing (for EU/EEA/UK Users)

Under the General Data Protection Regulation (GDPR) and UK GDPR, we process your personal data based on:

• Consent: Where you agree to marketing or certain cookies.

• Performance of a Contract: To fulfill venue-finding services or inquiries.

• Legitimate Interests: To improve services, conduct marketing (where not overridden by your rights), and ensure security.

• Legal Obligations: To comply with laws (e.g., tax, anti-fraud).

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5. How We Share Your Information

We do not sell your personal information. We may share it in these limited circumstances:

• Service Providers: With trusted third parties who assist us, such as cloud hosting (e.g., AWS), email platforms (e.g., Mailchimp), analytics (e.g., Google Analytics), payment processors (e.g., Stripe), and CRM tools. These providers are contractually obligated to protect your data.

• Venue Partners: To fulfill your venue requests, we may share event details (e.g., requirements, contact info) with potential venues or their representatives. We share only what's necessary and encourage you to review their privacy practices.

• Affiliates and Business Transfers: Within our corporate group or in the event of a merger, acquisition, or sale of assets.

• Legal Requirements: To comply with court orders, subpoenas, or government requests; to prevent fraud or illegal activity.

• With Your Consent: In other cases where we have your explicit permission.

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6. Cookies and Tracking Technologies

We use cookies and similar technologies (e.g., pixels, tags) to:

• Enable essential website functions (e.g., session management).

• Analyze traffic and improve user experience (e.g., Google Analytics).

• Personalize content and ads.

• Track marketing effectiveness.

You can manage cookies via your browser settings. For more details, see our [Cookie Policy] (if applicable; link to a separate page if you have one). We honor "Do Not Track" signals where required by law.

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7. International Data Transfers

As a global company, your data may be transferred to and processed in countries outside your own, including the United States and other jurisdictions where our service providers operate. We use appropriate safeguards, such as Standard Contractual Clauses (SCCs) approved by the European Commission, to ensure your data receives equivalent protection.

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8. Data Security

We implement reasonable technical and organizational measures to protect your information, including encryption, access controls, firewalls, and regular security audits. However, no system is completely secure, and we cannot guarantee absolute security.

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9. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy, to comply with legal obligations (e.g., 7 years for financial records), or to resolve disputes. Once no longer needed, we securely delete or anonymize it.

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10. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

RightDescription

AccessRequest a copy of the data we hold about you.

RectificationCorrect inaccurate or incomplete data.

ErasureRequest deletion of your data (subject to legal exceptions).

RestrictionLimit how we process your data in certain cases.

PortabilityReceive your data in a structured, machine-readable format.

ObjectionObject to processing based on legitimate interests or for direct marketing.

Withdraw ConsentRevoke consent where we rely on it (does not affect prior processing).

For EU/EEA/UK Users (GDPR): You also have the right to lodge a complaint with your local data protection authority (e.g., ICO in the UK).

For California Residents (CCPA/CPRA): You have additional rights, including to know what personal information we collect/share/sell (we do not sell), opt-out of sales/sharing, and non-discrimination. We collect categories like identifiers, commercial information, and internet activity. Submit requests via the contact details below.

For Other Regions: Similar rights may apply under local laws (e.g., Virginia CDPA, Canada PIPEDA).

To exercise these rights, contact us using the details below. We will respond within one month (extendable in complex cases). We may need to verify your identity.

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11. Children's Privacy

Our Services are not intended for children under 16. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it promptly.

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12. Third-Party Links

Our website may link to third-party sites (e.g., venue websites). We are not responsible for their privacy practices. Review their policies before providing information.

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13. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. The updated version will be posted here with a new "Last Updated" date. Continued use of our Services after changes constitutes acceptance.

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14. Contact Us

If you have questions, concerns, or wish to exercise your rights, please contact us:

IVS M&E

Email: privacy@ivs-me.com

Data Protection Officer (for EU/UK inquiries): [Name/Email if applicable]

We aim to respond to all inquiries within 30 days.